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Server, Cafe-Host

Location: 

Anaheim, CA, US, 92802

92802
Shift Type:  Restaurant & Retail Stores
92802

Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. With 13 bakeries in North America, we are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. Aspire Bakeries champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.

 

 

Key Accountabilities

Is primarily responsible for coordinating activities of dining room personnel to provide fast and courteous service to patrons by performing the following duties

 

Responsibilities:  Other duties may be assigned.

  • Schedules dining reservations and arranges parties or special services for diners with approval from Manager On Duty
  • Promptly greets and welcomes guests upon arriving to the host/hostess stand with a smile, escorts them to tables, and provides menus, maintains a positive and upbeat demeanor at all times
  • Answers phone in a courteous and professional manner
  • Addresses guest complaints immediately with management
  • Communicate activities with dining room servers, bus person, and management to ensure prompt and courteous service to guests
  • Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations; includes restrooms
  • Assists with table set-up
  • Maintains work area clean and properly stocked (menus, kids menu, pencils, paper, crayons, etc.)
  • Review and plan out the seating chart and organize the reservations (planning is everything when running an effective host stand)
  •  Keep the table counts for individual server so things come out fair at the end of your shift
  • Communicates constantly and clearly with all server and kitchen of new patrons that have been seated to help with the flow of food production
  • Properly say “Thank You” to all departing guests with a smile
  • When not actively seating guests, is at the host stand at all times
  • Makes sure the table is properly set up and continuously filled; ie: sugar caddies, table tents, salt & pepper shakers ,oil & vinegar caddies, and candles (evening only)
  • Clear and re-stock the following items when closing: sugar caddies, salt & pepper shakers, candles, silverware (20 roll ups at the end of each shift), oil & vinegar caddies, and table tents. Put all stands away accordingly

 

Skills, Experience & Qualifications

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to add, subtract, multiply, and divide.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or on a guest seating diagram form. Ability to deal with problems timely and professionally.
  • To perform this job successfully, an individual should have knowledge of Point Of Sale system, or any other system used for seating and serving patrons.  La Brea Bakery will provide proper training on any given system used.

Certificates and Licenses:

  • Serv Safe Food Handler Certification required.

 

 

 

 

 

Aspire Bakeries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.