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Director, Customer Development 1


Seattle, WA, US, 98101

Job Type:  Operations

Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. With 15 bakeries in North America, we are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. Aspire Bakeries champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.




  • The Customer Development Director, Retail is a key sales leadership position for the company and is accountable for driving existing company revenue and new item/program implementation within the assigned accounts
  • The ideal candidate is a detail and goal-oriented, customer and growth focused individual who can quickly establish internal and external relationships and propel the assigned accounts forward.
  • They are a well-balanced leader, particularly adept at driving results through collaboration as this position works closely with cross-functional teams when overseeing and launching new item launches.
  • Possessing a bias towards action and a mentality that thrives in an environment that rewards individual accountability and ownership, this is the  perfect role for an ambitious professional seeking an impactful leadership position managing fast growing retail accounts



  • Manage key customer relationships and accounts to achieve all volume and value goals
  • Serve as expert on assigned customers and develops strategic customer plans that align with company goals and objectives.
  • Lead an internal cross functional team (ex. Innovation/R&D, Finance, Commercialization) to successfully launch new items/line extensions and achieve desired result for both customer and Aspire Bakeries
  • Collaborate with Division VP to define, design and deliver on key growth strategies, tactics and action plans for the assigned accounts.
  • Manage sales forecasts and budgets to achieve established goals and to deliver profitable growth for assigned accounts
  • Provide leadership and tactical direction to internal company departments in order to achieve outlined performance objectives
  • Lead & participate in presentations, negotiations, sales meetings, and trade shows with key external & internal stakeholders
  • Ensure customer satisfaction and develop lasting relationships with customers to ensure the attainment of all key metrics to drive profitability.



  • 5-7 years min. of retail sales experience in a senior sales role in club and or mainstream retail channel
  • College/University degree required
  • CPG/Food experience strongly preferred
  • Bakery technical skills desired but not required
  • Passion for food with experience and an understanding of food trends and flavor profiles
  • Demonstrated relationships and ability in customer management within specific account
  • Exceptional interpersonal, communication, presentation, negotiation, & relationship building abilities.
  • Entrepreneurial, strategic and resourceful individual who is a proven hands-on sales leader that thrives in a team environment.
  • Flexible personality and able to regularly transition between high-level, strategic work and detailed, tactical work.
  • Must be able to drive a car and travel via plane/train, lift up to 45lbs
  • Frequent travel within assigned area of business





Aspire Bakeries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.