Senior Manager, Customer Development


Swedesboro, NJ, US, 08085

Job Type:  Sales

Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. With 13 bakeries in North America, we are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. Aspire Bakeries champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.



The Sr. National Account Manager will manage key non commercial Aspire Bakery customers and is responsible for the overall P&L of each of the assigned customers. This individual will work closely with shared functional resources (Analytics, Replenishment, Customer Marketing, Category Management, R&D, Marketing, Operations, and Finance) to manage and develop the Aspire Bakeries business.  This position reports directly to the Vice President of Foodservice.



  • Overall Account responsibility for targeted accounts. Works to obtain and exceed current budget and profit goals.
  • Managing existing business through pricing negotiations, contract extensions, RFP’s, etc.  Monitors customers supply chain activity.
  • Prospecting new customers and business.  Manages product development process and commercialization with internal cross functional teams.
  • Planning – identify menu gaps, promotional opportunities and key development initiatives to gain incremental sales.
  • Budget – Work to develop and manage budgets pertaining to sales, margin, program funds, and allowances.
  • Forecasting – direct responsibility for managing product forecasting and roll outs of new foods.
  • Team – work with partner functions such as Marketing to identify and pursue ideas, projects, opportunities that have the biggest sales and margin potential.
  • Communication – raise awareness of account issues, opportunities and results through weekly C4C status report, and constant discussion horizontally and vertically throughout the organization.
  • Represent Aspire Bakeries at tradeshows and Customer Conferences as needed.
  • Maintain customer correspondence and price quote files and ensure that we have the correct financial documentation and back-up.
  • Develop knowledge of our Bakeries, Capabilities, Categories, and Food handling.
  • Interact with other departments in the organization to ensure the proper management of customer requirements.



  • Bachelor’s Degree in Marketing, Business, Communication, Culinary or related field, or an equivalent combination of education and experience.
  • Minimum of 6-10 years of Non Commercial National Account  experience with a proven track record of success.  Must have customer intimacy and experience with assigned accounts.
  • Broker management experience is a plus.
  • Candidate must be based near a major eastern airport within the geography.  No relocation is available for this position.
  • Must have excellent communication skills and be able to collaborate well with others.
  • The successful candidate will have a heavy focus on new business generation but must be able to also manage and grow existing customer base.
  • Previous, demonstrated success in achieving incremental product placement with major accounts resulting from specific initiatives.
  • Prior Bakery experience and or a culinary background preferred.  Excellent interpersonal and written and spoken communication skills needed.
  • Ability to survive, thrive in opportunistic but fairly unstructured environment.
  • Proficient in MS Office, specifically PowerPoint, Word, and Excel.
  • 25% to 50% travel is required.


Aspire Bakeries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.