Sr. Supervisor, Bakery-Operation - 3rd Shift

The Senior Supervisor - 3rd Shift provides strategic leadership and operational oversight to all 3rd shift supervisors and production staff. This role ensures consistent execution of production plans, drives team performance, and fosters a culture of continuous improvement across all production lines. The Senior Supervisor is responsible for resolving operational issues, maintaining high standards of safety and quality, and aligning shift activities with broader organizational goals. 

Responsibilities 

• Lead a safety-first culture while providing leadership to all 3rd shift Supervisors, ensuring consistent execution of production plans. 

• Serve as the primary point of contact for shift-related operational decisions and escalations. Work with teams to resolve issues in a safe and timely manner.   

• Communicates shift performance, challenges, and needs to the Sr Operations Manager and other stakeholders. 

• Ensure all lines are staffed appropriately and running efficiently according to the weekly production schedule. 

• Monitor daily line performance and ensure compliance with production targets and SKU-specific plans. 

• Coordinate with planning and scheduling teams to align shift activities with broader production goals. 

• Guide and support standard work with Supervisors and production teams including adherence to run settings and product quality expectations. 

• Recommend and implement improvements in production methods, equipment performance, and workforce efficiency. 

• Monitor and manage inventory of tools and supplies required for cleaning and production. 

• Interface with cross-functional teams to ensure customer deadlines are met.   

• Resolve employee issues or escalate unresolved matters to Human Resources. 

• Develop capital equipment justifications to improve quality, cost, and cycle times. 

• Maintain time and production records. 

• Ensure compliance with GMPs, safety protocols, and company procedures. 

• Maintain a clean and safe work environment, reporting any contamination or suspicious activity. 

• Lead recruitment, interviewing, hiring, training, and performance management of shift employees. 

• Perform other duties as assigned. 

Important Skills 

• Analytical - Uses intuition and experience to complement data.  

• Problem Solving - Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations.  

• Interpersonal - Focuses on solving conflict, not blaming others; remains open to others' ideas and tries new ideas; listens to others without interrupting; keeps emotions under control. 

• Team Work - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; recognizes accomplishments of other team members. 

• Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; inspires respect and trust; accepts feedback from others; gives appropriate recognition to others.  

• Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; asks for and offers help when needed.  

Education, Technical Qualifications, Experience and Competencies Proficiency Level 

Required 

• Education - High school diploma, strongly prefer an Associate or Bachelor’s degree 

• 5+ years of food, beverage, pharmaceutical, or other regulated manufacturing experience in a Supervisory or Manager role 

• Must desire to grow professionally and utilize this role as a step towards Operations Manager 

• Schedule flexibility – able to periodically shift schedule to support production needs or projects 

• Working knowledge and capability to use Microsoft Word, Excell and Outlook.  Knowledge of MRP/Shop Floor Inventory systems such as SAP.  Ability to learn new systems. 

• Ability to read, analyze and interpret documents such as production schedules, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of employees or colleagues in organization.  

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; participates in meetings.  

• Written Communication - Writes clearly and informatively.  

Preferred 

• Working knowledge of Spanish preferred. 

Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is frequently required to stand and walk; and use hands to finger, handle or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  

• This position requires employee to have adequate communicating and observational skills, including seeing, speaking and hearing, due to the operation of various types of moving equipment used in the bakery.  These requirements are for the safety of the employee and co-workers.  These requirements are also necessary for collecting and distributing information to staff, and communicating with co-workers.  Specific vision abilities required by this job include close vision, distance vision, depth perception and color vision. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is frequently required to work near moving mechanical parts. The employee is occasionally exposed to wet or humid conditions (non-weather); extreme cold (non-weather) and extreme heat (non-weather), and to rapid changes in temperature.  The employee must be able to tolerate a work environment that contains flour dust. The noise level in the work environment is usually moderate.